Account & Authentication

TestOwl supports two ways to sign in:

• Email and password
• Single Sign-On (SSO) using Google, GitHub, or Microsoft

Creating an account

Email and password

To create an account using your email address:

1. 1
   Enter your email address and create a password.
2. 2
   Verify your email using the one-time verification code sent to your inbox.
3. 3
   Once verified, your TestOwl account is created and ready to use.

Single Sign-On (SSO)

You can also create an account by signing in with:

• Google
• GitHub
• Microsoft

The first time you sign in with an SSO provider, your TestOwl account is created automatically. Since your identity has already been verified by your provider, no additional email verification is required.

Signing in

Sign in using the same authentication method you used when creating your account.

Email and password

1. 1
   Enter your email address and password.
2. 2
   Enter the one-time verification code sent to your email.
3. 3
   You're signed in to TestOwl.

Single Sign-On (SSO)

Click your preferred provider (Google, GitHub, or Microsoft) and complete authentication with that provider.

If you've previously signed in using SSO, TestOwl remembers your last authentication provider and highlights it on the sign-in page for quicker access.

First-time onboarding

After signing in for the first time, you'll be asked to complete a short onboarding form with information such as:

• Account type
• Phone number
• Designation
• Industry
• Company size

This information helps personalise your experience, recommend relevant resources, and improve the onboarding process.

Resetting your password

If you've forgotten your password:

1. 1
   Click Forgot Password on the sign-in page.
2. 2
   Enter your email address.
3. 3
   Enter the one-time verification code sent to your email.
4. 4
   Create a new password.

Changing your password immediately signs you out of every other browser and device where you're currently signed in.

Accepting a project invitation

When someone invites you to a TestOwl project, you'll receive an invitation email.

• If you don't already have a TestOwl account, create one using the same email address that received the invitation. Your invitation will be accepted automatically after signup.
• If you already have an account, simply sign in and the invitation will be applied automatically.
• If you're signed in with a different email address, TestOwl will ask you to switch accounts before accepting the invitation.

For more information, see Inviting Team Members.

Frequently asked questions

Can I change how I sign in later?

No. Each email address is linked to the authentication method used when the account was created. Continue signing in using the same method every time.

Why do I receive a verification code every time I sign in?

Email/password accounts use two-step verification to provide an additional layer of security. Even if someone knows your password, they won't be able to access your account without the verification code sent to your email.

Can I reset the password for an SSO account?

No. Passwords for SSO accounts are managed by your identity provider (Google, GitHub, or Microsoft). Continue signing in using the same provider you used when creating your account.

Next steps