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TestOwl FAQ: Answers to Common Questions

Getting started

No. TestOwl is a no-code testing platform. Create tests by recording your interactions with your application or by building them visually in the Step Editor. No programming or automation framework knowledge is required.

You can build tests, run them on the Cloud, schedule runs, and read reports entirely in your web browser. To record tests or run them locally on your own machine, install the Desktop App and use TestOwl from inside it.

A Flow is a reusable sequence of steps, such as logging in or navigating to a page. A Test Case is a complete runnable test that belongs to a Test Suite and can reuse one or more Flows.

If I edit a Flow, does it update every Test Case that uses it?

Yes. Test Cases reference Flows rather than copying them. Any changes made to a Flow are automatically reflected everywhere that Flow is used.

Can I import my existing Playwright, Cypress, or Selenium tests?

Yes. The Import Wizard converts projects from Playwright, Cypress, Selenium, WebdriverIO, Puppeteer, Nightwatch.js, TestCafe, Robot Framework, and Cucumber into native TestOwl Test Suites, Test Cases, and Flows.

Running tests and environments

Yes. When starting a run, select multiple Environments. TestOwl runs the Test Case once for each environment and creates a separate run and report for each.

Local execution runs tests on your own machine through the Desktop App, and counts towards your Local execution quota. Cloud execution runs them on TestOwl's infrastructure, always without a visible browser, and counts towards your Cloud quota. See Triggering a Run.

Yes. Use Schedule Runs to run suites or tests once, at an interval, weekly, monthly, or on custom dates. Scheduled runs use the Cloud, and the number of schedules depends on your plan.

This is an intentional safety feature. Draft tests and suites can't run against environments whose type is Production. Change the status to Active once the test is ready. Archived tests can't be run at all.

Why does my old run say "Expired"?

Run screenshots, videos, and logs are kept for your plan's retention period (14–90 days). After that the run stays in Run History, but its detailed report is removed.

Test data and security

Use Variables for reusable non-sensitive values, and Secrets for sensitive information such as passwords, API keys, and access tokens.

Managing your project

Yes. Deleted Test Suites, Test Cases, Flows, Environments, Variables, Secrets, and Tags go to the Recycle Bin, where you can restore them for 15 days. After that, they are permanently deleted.

TestOwl won't send a Flow that's still in use to the Recycle Bin. It shows you where the Flow is used and lets you delete it permanently, which also removes it from every test that uses it. Review the Used In list first.

No. A Tag can't be deleted while it's assigned to any Test Suite, Test Case, or Flow. Remove the Tag from those items first.

That depends on their role: Owner, Admin, Editor, or Viewer. For example, Editors can create and edit but not delete, and only Owners can manage billing or delete the project.

Plans, usage and billing

Every new project starts on a free 7-day Trial. Paid plans are Starter, Pro, and Scale, billed monthly or annually per project. See Plans & Usage to compare them and Billing & Subscriptions for how billing works.

One Test Case run against one Environment is one execution. Ten tests across two environments use 20. Skipped tests, automatic retries, recordings, and single-step debugging don't count.

The project becomes read-only: you can still view your tests, reports, and history, but you can't create or change anything or start runs until you choose a plan or resolve the payment. Nothing is deleted. See Plans & Usage.

When you reach a resource limit, such as environments, seats, or schedules, you can't add more until you delete something or upgrade. If a run needs more executions than you have left, it isn't started. TestOwl warns you as you approach your quota.

Why does my old run say "Expired"?

Run screenshots, videos, and logs are kept for your plan's retention period (7–14 days). After that the run stays in Run History, but its detailed report is removed.

Who receives billing emails and alerts?

Billing notices go to the project Owner. Plan, quota, and schedule alerts go to Owners and Admins. See Notifications.

What are AI credits, and are they the same as my execution quota?

No, they're separate. Ask AI and Describe with AI each draw from their own monthly allowance, independent of your test execution quota. If you run out, the project Owner can buy a one-time credit pack, or connect Claude to use your own Anthropic account instead. See AI Credits & Usage Limits.

Integrations and API

Not yet. TestOwl doesn't currently provide a public API for managing projects or triggering test runs.

Still need help?

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